All items are shipped within 48 business hours from when the order was placed. Orders are not shipped on weekends or holidays.
All shipping costs are extra and not included in merchandise pricing. Shipping cost rates vary and will be dependant on merchandise dimension, weight and location to be shipped to. Once this is determined a cost will be provided.
Delays may occur in the case of extreme weather or if shipping to remote areas. In some rare cases a Signature may be required upon delivery. If receiver is not home to accept and does not pick up the package at location provided by the carrier, ViBeauti Bar will bill the customer to re-ship.
** We cannot ship to P.O. Boxes. Please enter a complete civic address. **
Please note that due to air safety regulations, we cannot ship orders containing hazardous materials (sprays, nail polish and products with high alcohol content) through Canada Post. Thank you for your understanding.
Change submitted orders
ViBeauti Bar cannot modify orders that have been already placed, but we will always do our best to accommodate your needs.
Report order problem
If your order is missing a product, contains a damaged item, or other concern, please contact ViBeauti Bar via email us using our contact us form. To expedite your request, please have your order confirmation number available or enter the order number in the contact us form. We will always do our best to accommodate your concern as efficiently as possible.
ViBeauti Bar does not allow returns or exchanges to its products due to the personal nature of the products.